Welcome to Wandering Fables!
Payment is required before the creation of your item due to the nature of the customization process. Thank you for understanding!
Your files will be available to download once payment is confirmed.
PRINTING TIME FRAME:
Please note, each product type requires a different printing method. The printing process cannot be rushed. Once printed, your item will ship out. Please refer to the below chart for Printing time frames on products after approval is received (Please note that Saturday, Sunday and Holidays are not counted. The below does NOT include shipping time, this is the time is takes to create the product) Due to current circumstances, processing and shipping may take a few days longer.
-Photo Prints: 1-3 business days
-Fine Art Prints: 1-3 business days
-Print Boards: 1-3 business days
-Canvas Sheets: 1-3 business days
-Wrapped Canvas: 1-2 Weeks
Actual shipping time can take anywhere from a few days to a few weeks, depending on where it is shipping to. Usually about 1 week on most US orders. Because of current circumstances, we cannot provide a set delivery date as it all depends on several factors. Please keep this in mind if you have a deadline!
I will use your Etsy address by default. If this is out of date or if it needs to go to a different address, please let me know before your print is shipped. If the print goes to an out of date or incorrect address, buyer will be responsible for obtaining package or having a new one sent. Please be sure your address is correct and contact me ASAP if it is not.
If you need something in a hurry, please be sure to let me know as soon as you purchase via Etsy messaging. Your order notes will not be viewed until the day of your proof creation. Please note we cannot accommodate all rush requests due to the handmade process and current volume.
When you receive your Proof, make sure to review all information for accuracy. Sometimes mistakes happen, please be sure you verify all information is correct prior to approving for shipment.
DIGITAL customers: The Digital will be sent to you as a JPG and PDF via Email. You can save the image from the attachment that will be provided in the email, which will be sent to you within the standard timeframe. Please note that any changes needed on your Digital must be requested within 30 days. Any requests after 30 days will result in an additional charge.
Yes, but only if you have purchased the item! Due to the customization process, proofs are only sent after purchased, not before. I will send a proof to your Etsy inbox within 3-5 business days after your purchase.
Please check out image 3 of the listing. There is a chart which shows each product type. Also be sure to click the "Item Details" tab of the listing to view more detailed information.
If you are choosing the "Digital (NO PRINT)" option and you are an International (non-US) customer, please purchase the following link instead: https://www.etsy.com/listing/1274561825/digital-international-order
This option will have no shipping charge. The Digital is the option meant for you to print on your own, so there will not be a shipping charge.
Ideally, we recommend placing your order 3-4 weeks in advance if you have a specific date the item is needed by.
YES! I consider myself a color expert. Give me an idea of what you are looking for, or provide a photo of the room it will be displayed in and I can put together a custom palette for your design!